Free File Alliance software isn’t available until January, but could be worth a look for many; at the last estimate, 70% of all taxpayers would qualify. When the software is available, you’ll see a “Start Now” button on the IRS Free File site to review the list of participating companies, and you must start the process on the IRS site in order to ensure you don’t pay fees. For those who may need more free forms than a 1040, it’s definitely worth a look.
We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organizations with the tools to boost discovery, increase conversion, and build social proof. With ResellerRatings Reviews Suite, your brand reaches the world’s largest search engines and all your VoC data comes together to tell a unified customer story. ResellerRatings clients include more than 3,500 companies that have streamlined and advanced their ratings and reviews programs into a competitive business strategy that delivers positive economic impact.
Invest in security. There's no simple way to put it. When you're working with the sales pipeline and customer data, make sure security is top of mind—especially if you're using a SaaS-deployed CRM solution (which means not only the app but likely also a big chunk, if not all, of your customer data resides in the cloud). You should feel comfortable with the company's security requirements. It is a warning sign if your CRM software lets you select a password but doesn't generate an audit trail whenever someone makes a change, or if it doesn't let you define the access controls for each user. Customer data is an extremely valuable commodity especially now that customers are more reluctant to part with it. Securing it isn't just about maintaining privacy; it's about protecting profitable relationships that directly impact your bottom line.
Software is usually designed and created (aka coded/written/programmed) in integrated development environments (IDE) like Eclipse, IntelliJ and Microsoft Visual Studio that can simplify the process and compile the software (if applicable). As noted in a different section, software is usually created on top of existing software and the application programming interface (API) that the underlying software provides like GTK+, JavaBeans or Swing. Libraries (APIs) can be categorized by their purpose. For instance, the Spring Framework is used for implementing enterprise applications, the Windows Forms library is used for designing graphical user interface (GUI) applications like Microsoft Word, and Windows Communication Foundation is used for designing web services. When a program is designed, it relies upon the API. For instance, a Microsoft Windows desktop application might call API functions in the .NET Windows Forms library like Form1.Close() and Form1.Show() to close or open the application. Without these APIs, the programmer needs to write these functionalities entirely themselves. Companies like Oracle and Microsoft provide their own APIs so that many applications are written using their software libraries that usually have numerous APIs in them.
Remember that new technologies, while slick, aren't automatically pervasive. For example, social media is a game-changing technology for interacting with customers. But as much as social and collaboration applications such as Slack are catching on, that doesn't mean email is dead. Most customers still expect to interact with you via email, and an email can still capture much more data than a Facebook post or a tweet can. Understand how your company interacts with customers over email and make sure your CRM software acts as a complement to that relationship, not as a hindrance. CRM software should automatically capture data from email interactions, not force your employees to manually enter email data. Similarly, integrating your CRM software into your email platform means that entering the customer's name or ID in one platform automatically brings up data from the other.
Bazaarvoice connects brands and retailers to consumers, so that every shopping experience feels personal. From search and discovery to purchase and advocacy, Bazaarvoice’s solutions reach in-market shoppers, personalize their experiences and give them the confidence to buy. Each month in the Bazaarvoice Network—the world’s largest shopper network—more than 900 million consumers view and share authentic content including reviews, questions and answers and social photos across 6,000 brand and retail websites. Across the network, Bazaarvoice captures billions of shopper signals monthly—data that powers high-efficiency digital advertising and personalization with unmatched relevance. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe and Australia.