Multiple state bar associations have issued formal ethics opinions on the security of cloud computing, saying it adheres to attorneys’ confidentiality-related obligations. However, it’s important that you ask what security measures are used by the cloud service providers you’re considering, as well as where and how frequently the information stored is backed-up. Also, how much bandwidth does your practice need to be comfortable? Will cloud options be able to handle your data load, or should you choose an on-premise solution instead?

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Software quality is very important, especially for commercial and system software like Microsoft Office, Microsoft Windows and Linux. If software is faulty (buggy), it can delete a person's work, crash the computer and do other unexpected things. Faults and errors are called "bugs" which are often discovered during alpha and beta testing. Software is often also a victim to what is known as software aging, the progressive performance degradation resulting from a combination of unseen bugs.

Product reviews software, or customer feedback software, allows e-commerce businesses to host reviews of products on their websites for the purpose of improving the e-commerce business experience. The software helps the merchant measure and improve customer satisfaction, identify unhappy customers, and get valuable insight from the buyers themselves. Product reviews software helps e-commerce websites engage with their consumers, understand customer behavior, and improve their product or service based on authentic feedback. Unlike Online Reputation Management software, of which there is confusion but no crossover with Product Reviews software, the latter software provides little monitoring or managing of reviews. Product reviews software integrates with e-commerce platforms and works alongside email marketing software and social networks.
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