Integration today takes two basic forms. The easiest is if the CRM system or the system to which you're trying to connect supports the other as a "native" integration. That simply means that the company in question has a prebuilt integration module you can simply select, download, and implement as needed. You'll have the best luck with big-name targets here as many companies pre-build integrations for companies such as NetSuite or Salesforce, for example.

We help manufacturer brands monitor key e-commerce data on Amazon, Walmart, and other major retail sites. Our software will track the following information daily on a per SKU level: * Product reviews on Amazon and most other major retail sites * User questions on Amazon and most other major retail sites * Buy box (merchant, availability), 3P prices, and sales rank * Product content (title, images, bullet features, A+ status) * Search rank position Once signed up, you'll be able to access the raw data and also get timely notifications. Key features include: * Email alerts for new reviews and questions with ability to filter reviews by stars for the entire team * Ability to set MAP prices and get alerts when prices are violated * Ability to export all data (reviews, questions, prices, search) Contact us for a demo to learn more and start your free trial!

The ability to act as a lynchpin for a well-planned marketing automation strategy is one of the most valuable aspect of CRM software, and it's a shame that not all software packages offer it—though most are beginning to get there. Marketing automation is a popular term these days and it refers to the software's ability to remind sales and marketing representatives to follow up with customers at the right time. Automation reminds you—or, in some cases, actually handles the task for you—of needed activities such as following up 30 days after a sales purchase with a coupon or calling the sales prospect 14 days after the individual signed up for a trial of the software. It can also extend to other software, such as kicking off an email marketing promotion based on criteria that are reached during a phone call with the customer, even if that call was initiated with the CRM system.


From there, filing with TurboTax was like having a pleasant grade-school teacher direct us through our taxes. The software is incredibly instinctive, and our testers never felt lost, thanks to ever-present help functions and guides. When providing our health insurance information, for instance, TurboTax offered detailed but straightforward explanations to help our tester figure out what type of coverage they had.

Such a revenue impact is possible because AI-enhanced CRM is literally a quantum leap ahead of what many companies still call customer relationship management even today. Even now, employees might use a spreadsheet to simply pass on information about past sales via email threads. Or worse, such information is often left to casual word of mouth, which means it's often missing when needed or it's entirely forgotten. CRM software keeps this information in one place, efficiently organizes it, and makes it possible to take immediate action with it. Such actions can include sending a loyal customer a gift card on their birthday or offering an up-sell opportunity to a platform from which you know their business can benefit (based on previous conversations). It's also a great way to woo back inactive customers. The key is to select the software that's right for the way your team works. The last thing you want is to see employees fighting new software instead of interacting with the customer.

We help manufacturer brands monitor key e-commerce data on Amazon, Walmart, and other major retail sites. Our software will track the following information daily on a per SKU level: * Product reviews on Amazon and most other major retail sites * User questions on Amazon and most other major retail sites * Buy box (merchant, availability), 3P prices, and sales rank * Product content (title, images, bullet features, A+ status) * Search rank position Once signed up, you'll be able to access the raw data and also get timely notifications. Key features include: * Email alerts for new reviews and questions with ability to filter reviews by stars for the entire team * Ability to set MAP prices and get alerts when prices are violated * Ability to export all data (reviews, questions, prices, search) Contact us for a demo to learn more and start your free trial!

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